
Our commitment
We truly believe that responsible travel is the only way for the future of travel.
Together we can make this world a better place.
We love what we do and have a deep passion for travel in our destinations. We are so privileged to work and live in these countries with such diverse cultures and incredible nature. We believe that travel can have a positive impact on both the destination and the traveler, if done well.

Protect the environment
We are commited to the environment

Respect cultures & destinations
We are commited to respecting diverse cultures and heritage

Protect Animals
We are commited to respecting the rights of animals

support economies & communities
We are commited to supporting local communities.
Our Mission
It is our mission to provide our travelers with authentic and immerse experiences and educate them on treading lightly, understanding cultural differences and the respect that comes with it and to share the beauty of our natural surroundings, that cannot continue to exist without the support and understanding that we need to protect and preserve..
we care about the environment
We actively look and promote the triple impact in everything we do

We are committed to the environment.
We take extra care to choose environment-friendly services and practices:

our transport
We are committed to measure carbon emissions on our trips with the aim to reduce. We give preference to public transportation, shuttle services and fuel-efficient vehicles
We promote excursions on foot and bike to explore our wonderful cities in a fun and safe way.

our accomodation
We prefer small boutique style hotels representing their countries’ culture. We look for a personalized service and ‘heart’, with preference to responsible accommodation.
We help our preferred partners in optimizing their sustainability best practices by offering training and suggestions.

our guides
Tour guides play a big part in tackling the challenges of sustainability in tourism. They are at the frontline of educating travelers and communities alike. We pick guides who are an inspirational example for sustainable travel behavior to protect our destinations and communities alike.

our excursions
All our providers understand our sustainability objectives and to empower them to think and act sustainable.
We keep improving the overall sustainability of our excursions and making sure our best practices are being implemented
we believe in responsible travel
Our six local Offices in Latin America give us the perfect base to offer your travelers an unrivaled experience with a wide selection of bed & breakfasts, small posadas, unique boutique hotels and world class luxurious lodging; you and your clients are able to design an authentic experience that meets both their comfort level, budget and expectations.
We encourage sustainable travel behavior so your clients can enjoy their journey while having a positive impact on the environment and local communities.

our offices
We are committed to reducing the environmental footprint our offices leave and have developed.
We have implemented best practices regarding Purchasing, Energy, Water, Waste management and the use of Paper. Caring for the environment is our priority.

respecting destinations
& local cultures
We promote positive and meaningful exchanges between
our company, our travelers and the local places we visit.
We are committed to working closely with local communities to create authentic, diverse and respectful South American experiences for your travellers.
Our activities and excursions are conducted with respect for the artistic, archeological and cultural heritage.
Our objective is to highlight the diversity and richness of culture and heritage in destinations.
There is a genuine and respectful interaction between travelers and the local community.
We are Portraying destinations fairly and respectfully in our communications and marketing material.
Our cultural experiences are developed in direct cooperation with the community


protecting animals
We believe that wild animals should be kept in the wild and not caged or staged
for tourism activities with negative impacts for the animal itself.
We are committed to animals. We keep them close to our hearts and out in the wild. Our staff and local tour operators are carefully selected to ensure ethical practices.
We ensure that any animals involved in any of our trips have the right to the five animal freedoms:
- Freedom from hunger or thirst
- Freedom from discomfort
- Freedom from pain, injury or disease
- Freedom to express normal behavior
- Freedom from fear and distress
build an animal-friendly journey with us

supporting local economies
& communities
We work to maximize the benefits generated by tourism for local
economies and communities.
We are committed to the economy and strive to employ local staff and support local businesses, products and artists.
We employ predominantly local staff
We select local and suppliers that are invested in their community and that help from their end their local economy
We design our excursions and experiences in such a way that we include elements that help alleviate poverty in the destination
We purchase sustainable and locally produced products
We promote sustainable purchases of souvenirs, craft and art with our travelers
We involve the local community in designing the experience for our travelers
responsible travel is the only way forwarD


carbon compensation programs
While we work hard to increase the positive impact travel can have on our destinations, we also understand that when we travel, there is an environmental cost involved. Most of our programs are already a carbon compensation, but this can also be added optionally.
We are working with two carbon offset programs:
reforestation
For our program in Costa Rica we plant trees in Guanacaste where for the past 80 years big parts of tropical dry forest have disappeared and made place for large cattle arms. We’ve purchased over 100 hectares of protected land and started planting native tree species for the last 4 years, we planted around 2500 trees so far.
forest protection
In Brazil, we support a community-based forest management project that combats deforestation and protects vulnerable and endangered species in the Amazon. The project not only creates jobs for local people, but also provides workshops on health care, biodiversity and leadership for women and young people.
Sustainable Policies & Guidelines
We love responsible travel.
Our ethical code
Encounter Sustainability Policy
Accommodation Best Practices
How to be a better Guide
How to be a sustainable Traveller